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Delray Beach, FL | lewis.fogel@sandler.com

Self Development

The Who, one of my favorite classic rock bands but funny enough that exact question comes up a lot in my role as a Sandler trainer. Who are you? One of the first things that we do with new clients at Sandler is an online behavioral assessment. There are a few reasons for this, but in short, it tells you and us more about who you are.

We just finished watching the first total eclipse of the sun since 1979. It got dark, it got cool, and it looked fascinating through the eclipse glasses. Which got me thinking, an eclipse is a blockage. It doesn’t let the sun come through to the earth.

Day in and day out, sellers are inundated with sales tips, new technologies, and industry updates. It’s easy to get caught up in the newest trends and forget about the basics. Today, I’ve outlined five simple tasks that salespeople can perform to improve their daily efficiency and make them more effective.

How many times have you faced a task and the first thought that came to mind was something like “I can’t…,” “That will never work…,” “What’s the point of…,” or “I’m afraid that…”?  More times than you’d care to admit, perhaps? Each time you entertain a negative thought about your ability to achieve a goal, solve a problem, or deal with any situation, you’re poisoning your own well—filling your subconscious with negative unproductive thoughts that it eventually accepts as FACTS, despite the lack of any evidence as such. 

Rule 14: Risk failure to achieve growth. I-10's learn from failure. Wow, I'll tell you what. This rule is action packed with Sandler philosophies and tactics. First of all, we have to embrace failure. Everyone's going to fail. You failed when you were a kid learning how to ride a bike. We fail in all the different roles that we have throughout the day.

In our constant pursuit to arm you with tools to become a sales master, we recently released a new book titled, Winning From Failing, by Sandler Trainer, Josh Seibert. While there are entirely too many teachings in the book to list here, below we have highlighted a few that encompass the essence of the book and are important takeaways for managers.

Summer can be a challenging time for businesses. Reduced productivity from individuals going on vacations or taking time off can lead to slow sales. This common phenomenon is a subject we’ve covered before on the Sandler Blog, with tips on how to combat the slow season.

Frequently people ask me how do I get better? How do I grow? How do I improve? Which are all good questions – and if you don’t ask yourself these questions – you should!

Josh Seibert is a long-time Sandler Trainer and our latest author. He joins us to talk about the lessons from his new book, Winning Through Failing. He shares why failure is a critical part of success, not the opposite of success. Learn how to set the stage for failure and use it to grow faster and expand your comfort zone.

There’s an adage that rings true for sales careers, “if it was easy, everyone would be doing it.” Proficient salespeople have some of the highest job satisfaction across all industries and can have very rewarding and lucrative careers. On the other side of the coin, selling — especially commission based selling — isn’t for everyone. Inexperienced or ineffective salespeople may have a hard time breaking into the profession.

It’s already the second quarter; is it too late to discuss sales mistakes to avoid in 2017?  Or lessons learned in 2016?  It matters not what month or year it is, for some sales lessons are timeless, and furthermore, we need to revisit them on a regular basis.

Need some motivation? Look no further than this group of TED Talks, from experts in a variety of fields. From the aid worker who battled hippos (and lost) to the analyst who discovered the power of drawing toast (and how those drawings revealed simple solutions to complex problems),” this roundup of TED Talks is ideal for motivating yourself or your sales team.

In his recent book, Change or Die, author Alan Deutschman claims that although we have the ability to change our behavior, we rarely do.  In fact, the odds are nine-to-one that when faced with a dire need to change, we won’t.  Most smokers who are presented with a wealth of scientific data on the dangers of tobacco do not quit smoking.  Our beliefs are what we feel in our gut and those beliefs are hard to change; we spent a lifetime developing and defending them.  This explains why providing information rarely changes how people think or act.

What do the first seven seconds of meeting you say about you, your work ethic, and your ability to be successful? Every fiber you zip, shrug, or button into tells a story about you. Smart business people understand this and use it to craft a strong personal brand. While you don't need to wear a business suit every day of your life, unless you are in a super-professional industry, it's critical to selectively choose your clothing. 

It's almost always the decision maker that makes the decision work or not work – not the choice.  You can make decisions – better decisions – and you can make them work.  If you are not feeling “up to it,” no amount of concentration or wishful thinking will make your dreams come true.  Things in motion tend to stay that way and things at rest do too.  When you stop spending so much time THINKING IT OVER, and start making decisions, your prospects will too.

2016 has been a year of many successes. Whether you are a sales representative, a sales manager, or simply interested in learning more about trending topics in the sales industry, we hope you have gathered some key insights from our blog this year. Before moving into 2017, we would like to take a look back and highlight some important topics from 2016.

You have an inventory to take, a phone call to make, and a report to write. But instead of diving in and getting the tasks completed, you put them off. “I’ll get to them soon,” you tell yourself. But your definition of “soon” and Webster’s definition have little in common. Can you relate to these situations…or perhaps other recurring situations of similar thought and behavior?

Stress reactions have also been shown to be beneficial in business situations — in small doses. A recent study even states that short periods of stress can increase a person’s cognitive functions, resulting in brain power improvements. As long as we’re able to channel stress to solve problems, the body’s stress reactions can help us focus, get more done, and think more clearly.

Are your prospecting calls falling short of setting meetings? If so, it’s time to change your style and build rapport that creates mutual trust & respect. Rapport is about Getting Real; Don’t be a Phony and you will achieve three things crucial in building the relationship.

Have you ever been charmingly up-front and told a prospect that your product or service may not fit their needs? Probably not. Traditional selling doesn’t work that way. Learn to establish and use up-front contracts to determine the next step in the sales process, in what order, & when. If it happens to be a no, move on.

Whether you’re trying to learn a new sport, lose weight, or stop smoking, success is based on your discipline—a personal commitment to a goal. Without discipline, goals are unattainable.

Business success means learning to think for yourself, recognizing, and acknowledging what your personal “head-trash” is. For example, if you think you’re not good at prospecting, it can become a self-fulfilling outcome.

If asked to rate yourself on a scale from one-10, what would you say? I hope you rated yourself a 10. Your rank as a human being is strictly a 10. If you see yourself as anything less, or have been convinced otherwise, it’s simply incorrect.

Are you willing to change your actions to change the way you feel? Are greater success at work and financial gain valuable enough for you to leave your comfort zone? What have you got to lose by trying?

While we all want acceptance and approval, our emotional needs can’t be met within the sales process. When you’re no longer (unconsciously) trying to meet your emotional needs in your prospecting calls, the entire dynamic changes.

Anyone can become a salesperson. There’s no real barrier to entry and no barrier to continuing a career in sales. As with most professions, anyone can become a “subject matter expert,” but that does not automatically make that person a good salesperson.

The two of you refers to who and what you are as a person. Separating identity and roles creates stronger individuals.

Stress is a natural response of the body to challenge, fear, attack, excitement and other external stimuli that gets our heart racing and the blood vessels pumping. However, too much stress, which happens regularly in a stressful workplace, and the body starts to break down. It’s not a good formula for a successful career, no matter how hard a person works. 

Clients, vendors, sales representatives, and products fill up most of your time, leaving few minutes each day to organize yourself and clear the clutter from your desk or mind. January is “get organized month,” but busy sales representatives and managers can’t devote an entire day to administrative tasks without losing potential profits. Here are seven ways you can create organization to drive success in ten-minute increments any day of the year.

We know from some extensive research on goal setting that most people make a New Year’s wish instead of a resolution. Proper goal setting requires commitment to your dreams. It gives you a road map to follow, allowing you to focus your efforts on the right thing at the right time, and holding you accountable for progress. If you are committed to succeeding in 2016 and want to do something about it, then follow these 6 steps to a perfect goal setting plan for this year and the rest of your life.

Your ability to see today a picture of what you want in the future, and your willingness to develop and implement a plan for accomplishment, will determine whether today’s picture becomes tomorrow’s reality.

Whenever we interact with the world, we do so through our attitude, behavior and technique. The ABT's of Selling.

When someone hands you a business card and says, "you should call this person", it's not really a referral. Without more information, it is more like they're sending you on a cold call. Cold calling is way down the list of favorite prospecting activities for most salespeople, and sometimes that frustration can spill over to referrals.

Effective communication plays one of the biggest roles in a functional work environment, but the ability to interact well with one's peers is one of the hardest skills to master. Develop stronger relationships with your coworkers using these seven tips to improve your professional communication skills.

As a salesperson, here is something you probably already know: people don't feel a strong connection with companies. So in this day and age, having a personal brand is no longer an option; it is a requirement. If people do not see you as a relatable individual and instead starting viewing you as simply the voice of a corporation, you aren't going to last long in the fast-paced world of sales.

High-performing sales teams are led by strong sales managers who embody leadership skills that motivate and empower the team. Exceptional sales professionals display certain traits that allow them to stand out from the rest and achieve great sales success.

I had a position coach during my freshman year in college that made the comment, "Point the thumb, before you point the finger," and it has stuck with me ever since. Our football team was in a transition period, new coaches, new players, new strategies and we stunk pretty badly.

People make buying decisions emotionally and justify those decisions intellectually – Sandler Principle 6

Your mindset has more to do with your success than almost any other single element. There are plenty of salespeople who possess extensive product knowledge, have numerous influential business contacts, are well-spoken and have appealing personalities, yet their sale performances are average...sometimes, only marginally acceptable.

I often get asked by prospects and clients to give them the secret ingredient that will help them get motivated or how to motivate their sales teams. I hear comments like, "Most of us know what we need to do, why don't we just do it?" I chuckle when I hear this because we all know that the only person who can motivate us to do something is ourselves. It's like going to the gym: friends and family can encourage and suggest that we go, however the ultimate decision lies with the individual.

Why? Why do we get up every day and go to work? Because we have bills to pay: Really? Listen to the news-not paying your bills is now as much a status symbol as a Gold Card in the 1980's. Because that's what is expected: Really? In most companies, the last time you saw your job description was the day you interviewed-and you don't know what is really expected, do you? Because employees depend on us: Really? Management texts say a great manager implements systems that will operate well when management is not there. Really it's because Mom or Dad said so